📜 Terms & Conditions

Welcome to Haven Home. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1️⃣ General Use

• This website is owned and operated by Haven Home.

• All content, images, and designs are the intellectual property of Haven Home and may not be reused or reproduced without written permission.

2️⃣ Product Information

• We strive to provide accurate descriptions, sizes, and images for all products.

• Colors may slightly vary due to screen settings or lighting in photography.

• Prices and availability are subject to change without prior notice.

3️⃣ Orders & Payments

• All orders are considered confirmed once payment is received (unless agreed otherwise).

• We accept various payment methods including cash on delivery, bank transfers, and online payments.

4️⃣ Delivery & Shipping

• We deliver to all major locations within Egypt.

• Delivery times vary depending on product availability and customization.

• Customers will be informed of expected delivery dates upon order confirmation.

5️⃣ Returns & Exchanges

• Customized or made-to-order items are non-refundable.

• For ready-made items, returns are accepted within 3 days of delivery if the product is unused and in original condition.

• Shipping costs for returns are the responsibility of the customer, unless the return is due to an error from our side.

6️⃣ Privacy & Security

• Your personal information is stored securely and used only to process your orders or contact you.

• We do not share your information with any third parties without your consent.

7️⃣ Modifications

• Haven Home reserves the right to update these terms at any time.

• Any changes will be reflected on this page, and your continued use of the site means you accept the updated terms.

📞 Need Help?

If you have any questions regarding these terms, feel free to contact us at:
📞 01275428718